Training at AXA insurance
Berdasarkan targetnya, Training dalam sebuah perusahaan dapat di bagi menjadi 3 komponen utama yaitu :
1. Manager/Upper Management
2. Karyawan
3. Marketing/ Sales Force
Berdasarkan tingkatannya dapat di kategorikan menjadi : ( mosltly to higher management)
Beginner : Basic selling skill, basic Personel Management,basic database management etc.
Advanced : Database cultivating , Finance, Company Espionage and Counter intelegence,etc
Lebih specifik, training kepada tenaga marketing/sales force kita dapat pula dibagi kedalam:
1. Product skills
2. Selling Skills
3. Self Motivation Skills
Product Skills : Kemampuan dalam memahami secara detail produk-produk yang akan ditawarkan
Selling skills : -Prospecting
-Questioning
-Listening
-Presentation
-Building Rapport
-Handling Objection
-Persistance
Self Motivation : -Be Organized
-Focus
-BE Confident
-Try to Never "Beg" to a male customer / Female: well on occasion.
-If you want to beg, beg with "style".
Secret skills: -Hynotized words skill : Tag Words
-Kinetics : Touch them often but not too often.
5 Question that Customer ask
1. Do I want to do business with this person?
2. Do I want to do business with the company?
3. DO I want and Need what this person selling?
4. Does the price and value met my expectation?
5. Is this the right time to buy?
How to Dress?
1.Profesional selesman not always wear a tie. Their listen to your presentation mostly, not your tie colors.
2.Depends on your target market and products you are selling
3.You must smells good
4.You must looks good (not your face, your dress)
ACA Products
(jenis training akan disesuaikan dengan jenis produk, karena setiap area bisnis mempunyai karakter orang yang berbeda)
Properti :kebakaran,pencurian,rumah idaman, asuransi toko,
Kendaraan : Standar,otomate
Konstruksi : konstruksi, elektronik,
Pengangkutan
Rangka Kapal
Aneka : Kecelakaan, Medi+, Demam berdarah, Dana rumah dan gempa, New Travel safe, director and officer, asuransi uang, tanaman, bonding, ACA syariah
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